Cancellation Policy

This cancellation policy (“Policy”), together with the Terms of Use sets out the terms and conditions for cancellation of products listed and sold on and its mobile and tablet applications (“Arebia Cart”). The products listed and sold on Arebia Cart shall be referred to herein as “Products”.


(a) You can cancel the order prior to the dispatch of Product by Arebia Cart or the seller. The order cannot be cancelled once the dispatch has been initiated.

(b) The request for cancellation of the order can be made by cancelling the order from ‘My Orders’ section by using the order tracking number, or by calling our customer care number, or any other method, as may be intimated by Arebia Cart to you from time to time.

(c) On the receipt of order cancellation request, your order will be cancelled with immediate effect, and the refund process will be initiated within 24 hours of confirmation of cancellation.